Payment Policy

Payment Policy

Last updated: October 7, 2026

At Donna & Julie, we offer various payment methods. Please note that available payment methods may vary depending on the customer’s country or region. Customers are responsible for checking which payment options are available to them.

1. Available Payment Methods

Examples of available payment methods may include:

• Credit Card (Visa, Mastercard)
  
• Apple Pay / Google Pay
• Shop Pay
• PayPal

The payment methods available for your order are shown at checkout.

2. Security

All payments are processed through a secure SSL-encrypted connection by our payment providers.

Your complete payment details are never stored on our own servers.

3. Payment Processing

Orders will only be processed once the payment has been completed successfully and in full.

4. Refunds

If you are entitled to a refund (for example after an approved return), the refund will be issued within 5 to 7 business days after the returned item has been received and approved.

Refunds will always be processed via the original payment method.

5. Contact

For questions regarding payments, you can contact us via support@donnajulie.com.